SPAN Response to Request for Information in Docket #24-FDAS-03 - Potential Flexible Demand Appliance Standards for Low-Voltage Thermostats

Span.IO, Inc. (“SPAN”) appreciates the opportunity to provide feedback to the California Energy Commission on Docket #24-FDAS-03. This is in response to the request for information published on September 27, 2024. SPAN is excited by the opportunity for in-home devices to support flexible demand and we envision a number of behind the meter assets coming together in synchrony to best enable grid-edge flexibility, realize the future opportunity for residential decarbonisation, and the optimal homeowner experience. In these comments, we encourage the CEC to consider broader implications of this docket. We are providing this feedback to expand on how to support demand flexibility beyond thermostats and to set up the future of home energy management systems that will be required for the coming wave of electrification enablement

SPAN is a manufacturer of smart panels for single and multifamily homes. SPAN’s flagship product, the SPAN Panel, is a direct replacement of the traditional electrical panel that adds onboard intelligence (i.e. internet connectivity, machine learning-based algorithms, enhanced safety measures) as well as, monitoring and controls to each of its available circuits. SPAN PowerUp™ (a UL-916 Energy Management System) intelligently shifts loads according to homeowner preference to control energy and real-time power consumption, eliminating the need for upgrades to utility service while also providing ongoing demand flexibility.

Introduction: The CEC should broaden the scope of its investigation beyond low-voltage thermostats

SPAN’s understanding is that the CEC is investigating methods to facilitate shifting the energy loads created by heating, ventilation, and air conditioning (HVAC) systems. The goal of this plan is to manage heating and cooling energy loads in order to lower GHG emissions and utility bills for participating electricity customers, and to support grid reliability. HVAC systems, particularly air conditioning, account for up to 50% of household energy use and 60-70% of peak demand, making them a critical focus for Flexible Demand Appliance Standards (FDAS). Optimizing HVAC for flexible demand can significantly reduce energy consumption during peak times, improving grid stability and lowering costs. Therefore, a FDAS for thermostats and home energy management systems more broadly should be a priority for consideration by the CEC.

Control of HVAC power usage, including the shifting of HVAC energy loads, is a crucial component of the CEC’s Flexible-Demand framework. While the locus of most HVAC control systems at present is the thermostat, that may not (and should not, as we describe below) remain the sole location in the future. Therefore, SPAN recommends that the CEC broaden FDAS requirements to encompass the HVAC system overall, not limit the FDAS specifically to the thermostat component.

The CEC should prioritize customer choice and interoperability in an FDAS

California is in the early stages of HVAC electrification, but the market is rapidly maturing. The rules that the CEC develops today will shape the industry structure for the foreseeable future. The CEC should adopt rules that create a customer-centric industry structure and that enable market competition among providers of both hardware and services.

Our view is that the CEC can achieve this objective by focusing on two themes in any future FDAS:

If the CEC adopts an FDAS that incorporates customer choice and interoperability, we believe Californians would see clear benefits. First, there would be market competition to build the best control system for customers. Second, more customers would be able to connect their HVAC systems with load control programs. Third, customers would shop for HVAC systems based on heating, ventilation, and air conditioning functionality, as opposed to control systems, which will lead to better HVAC system choices.

The current HVAC market structure is not prioritizing customer choice or interoperability

The HVAC industry has changed dramatically in the last two decades. Historically, HVAC systems were controlled via the 24V thermostat control standard, and innovators were able to build products on top of this standard. Most notably, technology startups (starting with Nest, and including companies like Ecobee) created new thermostats with the right combination of functionality, attractiveness, and price to create significant consumer value. These thermostats also came with associated smartphone apps, delivering further consumer value.

In recent years, the market has changed dramatically. HVAC manufacturers have reacted to the success of third-party thermostats by essentially eliminating the 24V control “standard” from their newest, most energy efficient units - seeking instead a vertically integrated business strategy designed to foster more manufacturer ‘lock-in’ and reduce interoperability and customer choice. A typical new heat-pump, variable-speed HVAC system requires the manufacturer’s proprietary thermostat, usually network-connected (via Wi-Fi), which connects (via the Internet) only to the manufacturer’s cloud, using proprietary protocols not accessible to the purchaser/owner (or other third-party developers), and the owner is not able to choose the app of their preference or connect the system to a unified home energy management system, but rather is forced to use the app the manufacturer provides.

Appendix 2 shows a graphical description of today’s market structures, as well as a desired future market structure.

Customers are benefiting from standardized controls in water heaters

It is instructive to compare the support for standard control interfaces by water heater manufacturers to that by HVAC manufacturers. There is a lot to take away from the successes of the mandated additional controls that were implemented for water heaters. The current state of the HVAC industry (characterized by proprietary thermostats and proprietary protocols) is one future, but the water heater industry shows a very different path forward.

Many water heaters today (and the vast majority in the future) incorporate a CTA-2045/EcoPort control system. The CTA-2045 (also known commercially as “EcoPort”) standard was defined, and then subsequently required by the states of Washington and Oregon. As a result, water heater manufacturers began including this interface on some of their models in 2022. As the cost of a CTA-2045 interface declined to approximately the incremental cost of supporting different SKUs for different states, water heater manufacturers began incorporating this interface into more and more of their models - it was simpler and less expensive to simply include it in all models than to manage different models/SKUs for different markets.

Simultaneously, third-parties developed Universal Communications Modules (UCMs) to enable CTA-2045 demand-response commands to be communicated either on the home LAN or to cloud servers over the Internet, and demand response providers (including utilities) began offering financial incentives for end-user adoption and participation.

None of that would have occurred without the mandate by Washington and Oregon to require a standard control interface on water heaters.1 Contrast this state of affairs to HVAC systems: no such control standard is required, and as a result, existing HVAC systems do not provide/support a standard control interface protocol.

Limiting demand flexibility to thermostats will not maximize customer benefits

Today’s most advanced thermostats typically offer four sets of features: HVAC control, environmental sensing, display of HVAC status and ambient temperature, and a user input interface. These are critical features that modern thermostats deliver incredibly well. But, there’s no reason that these features must be combined in one device at one arbitrary location inside a home. Indeed, with advances in networking, internet-of-things sensors, and smartphones and tablets, bundling all of these features together makes little sense.

Consider these three examples:

These examples show that what customers really need is a set of HVAC features that operate with a common standard, not simply a thermostat. At SPAN, we believe the best path to realize these innovations in HVAC control is to mandate open (and ideally standard) protocols for HVAC systems, including the following functions:

This point is reinforced if one narrowly considers just the 24V standard. This standard is not capable of supporting the control of modern variable-speed systems, so a new control interface is required. As discussed above, HVAC manufacturers have responded by building proprietary thermostats, which has limited customer choice and interoperability.

Appendix 3 includes further description of HVAC system components and capabilities. We encourage the CEC to review this appendix to understand the wide variety of components and capabilities that are relevant to a consumer, and the limitations of focusing just on the thermostat.

Open standards enforced via regulation will deliver customer benefits

In order to enable the innovation and rapid-development of flexible-demand HVAC-controllers, it is crucial for the CEC to mandate that HVAC systems support open (and ideally standard) control APIs/protocols. A regulatory requirement that all HVAC systems must include open interfaces and protocols to deliver the five features described above would motivate the HVAC industry to transition to FDAS-supporting HVAC systems. SPAN would support the CEC issuing such a regulatory requirement.

Key components of an HVAC FDAS

SPAN understands that Docket #24-FDAS-03 is limited to low-voltage thermostats. However, since we do not see an open docket related to broader HVAC standards, we are providing feedback here about what could go into either an expanded thermostat docket or an FDAS targeting HVAC systems holistically.

  1. An HVAC FDAS should support, but not require, aggregators

Virtually all existing demand response programs are implemented through “aggregators”, variously known as demand response providers, automation service providers, or virtual power plants. We recognize that aggregators can play an important role in orchestrating demand flexibility programs, and propose that any HVAC FDAS fully support the aggregator role. But, the HVAC FDAS should in no way require an aggregator, so that utility customers can subscribe, connect, and participate in demand flexibility programs directly and individually, by configuring their flexible-demand appliances to communicate directly with price-servers (hosted either by the Load-Serving Entity (LSE) or the CEC). Ultimately it should be the customer’s choice to participate in demand flexibility programs via an aggregator, or via direct connection to the LSE or CEC price-server. Any HVAC FDAS should support both implementation models, LSE-to-Customer, and LSE-to-Aggregator-to-Customer.

While aggregators and cloud-based services can provide numerous benefits, it is important to realize that there are “costs” and downsides to their use, including:

  1. An HVAC FDAS should support local control

The ability to control flexible-demand appliances locally, via the home’s LAN, is an important requirement that a HVAC FDAS should support. Considerations include:

  1. A HVAC FDAS should require open protocols

Flexible-Demand HVAC systems should be required to support freely-available, openly-specified protocols to enable:

  1. A HVAC FDAS should require the Flexible-Demand-Server be user-configurable

Flexible-Demand HVAC systems will need to connect to a “Flexible-Demand-Server” (which will need to be created) in order to receive dynamic prices, demand response requests, and grid management events, and the Flexible-Demand-Server must be configurable by the utility customer. HVAC system manufacturers are free to configure a default server for their products, but the consumer must be provided a straightforward (and ideally automatable) procedure to configure the server address (URL) to whatever they choose.

Appendix 4 includes further discussion of how HVAC systems and other DERs should communicate with a Flexible-Demand-Server.

Proposed requirements for an HVAC FDAS

We propose that any future HVAC FDAS should incorporate the following requirements in order to deliver the greatest possible customer benefits:

SPAN’s responses to the questions in the September 27, 2024, Request for Information

We’re thankful for the opportunity to respond to specific questions, in addition to providing the feedback above. In order to make these comments as clear and comprehensible as possible, we are providing these responses in Appendix 1.

Conclusion

The actions that CEC takes today will shape the shape of California’s electrification industry well into the future. As the states of Oregon and Washington have demonstrated with water heaters, state regulation can rapidly shape entire segments of the industry. In these comments, we have described why the appropriate scope for the CEC to consider is the HVAC system, not just the thermostat. Indeed, the thermostat itself may be seen as an archaic anachronism in the near future, while electric heating and cooling will be in California homes for as long as those homes stand.

These comments also provide the foundation for a future HVAC FDAS rulemaking. We propose that the CEC should mandate that HVAC systems include open standards for their five key features, so that innovators can deliver solutions that best serve customers.

Finally, we encourage the CEC to keep the values of customer choice and interoperability front of mind. When considering thermostats, HVAC systems, or all appliances and distributed energy resources, the CEC will be well-served to prioritize outcomes that support customer choice and interoperability.

We look forward to continued collaboration to support California’s electrification efforts.

Appendix 1. SPAN’s response to questions from the September 27, 2024, Request for Information

  1. Staff is considering the appliances in Table 1 as a baseline for the low-voltage thermostat rulemaking scope. Are there additional examples that might be considered in-scope or out-of-scope?

    HVAC systems controlled by line-voltage thermostats/controllers are also high-load appliances, and SPAN recommends that these systems be included/in-scope for this FDAS effort.

  2. Staff is considering the low-voltage thermostat market share from 2019 California Residential Appliance Saturation Study (RASS) in Table 2 as a baseline for the low-voltage thermostat scope. Are there additional data sources that might be considered?

    SPAN has no recommendation regarding additional data sources for thermostat market share at this time.

  3. Staff is considering using hourly HVAC energy use estimates from the Hourly Electric Load Model (HELM). What other HVAC load-shape data sources are currently available?

    SPAN has no recommendation regarding additional HVAC load-shape data sources at this time.

  4. Staff assumes a 10-year lifetime for a low-voltage thermostat. Are there alternative assumptions for product lifetime that staff should consider? Please reference the sources of those alternative assumptions.

    SPAN concurs that a 10-year product lifetime is reasonable.

  5. Staff has identified a range of typical flexible demand functions associated with low-voltage thermostats. Staff may consider using Joint Appendix JA5 Technical Specifications For Occupant Controlled Smart Thermostats as a baseline standard for functions in low-voltage thermostats. Provide a current market share and likely incremental cost of including the following capabilities:
    a. Bi-directional communications.
    b. Hourly scheduling capability.
    c. Device software optimization for GHG.
    d. Device software optimization for hourly electricity pricing rates.
    e. Cybersecurity.

    SPAN believes that hardware/BOM cost of adding the listed capabilities to a smart/network-connected thermostat is zero or negligible.

  6. Staff estimates the total incremental cost to consumers (the difference in purchase price between a flexible-demand low-voltage thermostat and a non-flexible-demand low-voltage thermostat) to be $25. Staff is seeking input on whether this estimate is reasonable.

    SPAN believes that hardware/BOM cost of adding flexible-demand to a smart/network-connected thermostat is zero or negligible.

  7. Staff may consider using Title 20, California Code of Regulations, Section 1692(c) General Requirements as a baseline standard for cybersecurity in low-voltage thermostats. Are there any additional cybersecurity requirements to be considered?

    SPAN supports the Section 1692(c) General Requirements as a cybersecurity standard.

  8. Provide information on any demand response programs currently used in California or other locations for HVAC loads that use the thermostat for load control, including the following.
    a. How many low-voltage thermostats are used in these demand response programs?
    b. How much energy load in kW is each low-voltage thermostat shifting?
    c. What is the time shift duration?
    d. What are the participation rates with an opt-in and opt-out framework?

    SPAN has no relevant data at this time.

  9. Is there anything like a common communications protocol or platform with significant market share, and/or which could facilitate aggregation of HVAC systems via thermostatic controls? Please feel free to describe alternatives to ensuring effective and reliable communications with targeted aggregations of (customer-consented) HVAC loads.

    Note that SPAN proposes that the aggregation role not be a requirement for utility-customer participation in flexible-demand programs, as discussed above.
    That being said, SPAN believes that existing (and future) aggregators could implement/offer standard protocols to receive dynamic-pricing, demand-response program requests, and grid management events from CEC/LSE price-servers.

    OpenADR 3 (and especially v3.1, in process) provides a standard protocol for delivering dynamic prices, demand-response requests from LSEs (and/or the CEC) to HVAC systems and thermostats, and also supports the same functionality locally on the home’s LAN. OpenADR 3 was first published in late 2023, and the first implementations were certified in Q3 2024, so there are no existing HVAC systems/thermostats that support it.

  10. Please discuss strategies for low-voltage thermostats to best utilize the CEC’s Market Informed Demand Automation Server (MIDAS), which provides access to utilities’ time-varying rates, GHG emission signals, and California Independent System Operator (California ISO) Flex Alerts

    The MIDAS service protocol, and the RIN, are not standards. This is highly problematic as it reduces the likelihood of it being implemented by FDAS device manufacturers or other jurisdictions.

    The MIDAS service protocol is not (currently) used by other jurisdictions, nor does that seem likely.

    The MIDAS server protocol doesn’t support client subscription to prices and events with “push” notifications of new prices and events, so that clients must continuously query MIDAS for new messages. Enhancing the MIDAS service with a publish/subscribe protocol (examples include MQTT and/or Kafka) should be straightforward.

    SPAN recommends that the CEC’s FDAS standards support price-servers by LSEs, and if the CEC continues to advocate for the use of MIDAS, that MIDAS be revised to support a standard protocol, with OpenADR 3.1 being the most suitable candidate today.

    Please refer to Appendix 2 “SPAN’s Proposed Communications Requirements for Flexible-Demand Price-Servers, Appliances, and DERs” for additional background and context regarding SPAN’s recommendations regarding MIDAS and price-server-protocols.

  11. What percentage of low-voltage thermostats sold in California have an ability to respond to data originated from MIDAS to alter the HVAC operating schedule? Describe whether low-voltage thermostats can respond to MIDAS’s price, GHG, or Flex Alert

    Existing smart thermostats with proprietary connections (via the Internet) to the manufacturer’s cloud (and then possibly connected cloud-to-cloud to an aggregator) could respond to MIDAS or standard protocols (like OpenADR 3) if the manufacturer’s or aggregator’s cloud were augmented to support the MIDAS and/or OpenADR protocols

Appendix 2

The following diagram details the existing HVAC control connections for various HVAC system types, and shows how these connections would change with a transition to a standard IP-network based control protocol.


Appendix 3. HVAC System Overview

System Components

Conceptually, most centralized ducted and minisplit HVAC systems consist of the following functions which are performed by the listed components

HVAC System Types

There are three types of central ducted HVAC system:

Another important distinction is the number of distinct zones supported by the HVAC system:

Mini-Split HVAC systems are similar to centralized ducted systems, but they use separate air movement equipment for each zone and typically share one electrical circuit between the heat source and air-movement devices.

HVAC Control

As noted above, the system-controller function for most HVAC systems has traditionally been incorporated into, and performed by, the thermostat. 90% of all home heating systems are thermostat controlled according to 2020 RECS. Other functions historically provided by, or integrated into, the thermostat include environmental-sensing, the user-interface functions, for example: mode, set-point, schedule, and display of HVAC status and ambient temperature.

Thermostat Types

Thermostat Functionality by Type

Manual, Single-stage Thermostats Provide:

Programmable Thermostats Provide:

Smart/Network-Connected Thermostats Provide:

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Appendix 4. SPAN’s Proposed Communications Requirements for Flexible-Demand Price-Servers, Appliances, and DERs

Flexible-Demand System Overview

The CPUC/CEC depicts the Flexible-Demand system architecture as follows:

We note the following (relevant to our proposed requirements)

Proposed Requirements

Smart-Appliances and DERs

Price-Server

Demand-Response-Protocol

Home Energy Management System (HEMS) Function

Discussion

CEC’s Market Informed Demand Automation Server (MIDAS) as a Price-Server

The current MIDAS server is an innovative prototype/proof-of-concept of a Price-Server.

Notable attributes include:

Limitations of the current MIDAS system include:

Should the Price-Server be hosted by the CEC, or should each load serving entity (LSE) host their own Price-Server?

Possible considerations include:

  1. We note that the CTA-2045 interface hasn’t been an unqualified success. While it has been crucial in enabling the aforementioned progress and innovation, its dependence on aftermarket, costly UCMs has posed significant obstacles to widespread use and adoption. The solution is to mandate the control and status-reporting capabilities (defined first by CTA-2045) into modern open standard protocols (e.g. OpenADR3) that can be incorporated into the integrated network interfaces (especially Wi-Fi) that new water-heaters typically provide.